Windows 10 Update STOP!

There are issues with the new windows 10 update, please do not install this update just yet

https://www.itpro.co.uk/operating-systems/microsoft-windows/355812/microsoft-warns-against-installing-windows-10-may-2020?_mout=1&utm_campaign=itpro_newsletter&utm_medium=email&utm_source=newsletter

Permanent link to this article: https://userfriendly-devon.co.uk/wp/?p=214

Update on how Userfriendly-Devon are open for business

Hi All,

Ok so not much has really changed after the recent announcement from the goverment, So here I am still in favour of ‘If I can do it remotely’ then thats how it will happen.

Anything that I can not do via remote control, I will collect the device(s) bring them back to the workshop, carefully clean and then carry out the work, and then bring the device(s) back ( after carefully cleaning again ) , In the local area I’ll not be charging for any time for collection and delivery.

This is to ensure that my cleints, family and myself are being kept as safe as possible.

Looking forward to when we can all safely go back to a new kind of normal!

Keep well and keep safe, and remember Adrian here at Userfriendly-Devon is still very much open for business.

Permanent link to this article: https://userfriendly-devon.co.uk/wp/?p=208

[ Another Update ] New Measures in place ( in red )

I am still open and able to fix your computer issues.

All but critical work can and will be carried out via remote assistance, either via remote control and/or telephone ( and other communications like Skype )


*Critical work – This will be accessed on a case by case system, please understand if its deemed that work will be carried out via remote then it means its a job that can be done that way*


The best option is the remote control / telephone support. 

Any on site critical visits that I am carrying out I shall be collecting the equipement ( please try and carefully clean it ) and I shall carry the work out back at base, and then return the hardware ( collection / delivery in local area will not be charged for ).

I am also currently only taking card payments ( as advised via guidelines ) 
I truly hope this finds you well and look forwarding to either seeing you or talking on the phone.

Take care and keep safe.

Kindest Regards
Adrian @ Userfriendly

Permanent link to this article: https://userfriendly-devon.co.uk/wp/?p=204

Update!

 I am still open and able to fix your computer issues.

All but critical work can and will be carried out via remote assistance, either via remote control and/or telephone ( and other communications like Skype )


*Critical work – This will be accessed on a case by case system, please understand if its deemed that work will be carried out via remote then it means its a job that can be done that way*


The best option is the remote control / telephone support. 


Any on site critical visits that I am carrying out I shall be cleaning my hands before and after the visit for both clients and myself safety, I am also currently only taking card payments ( as advised via guidelines ) 
I truly hope this finds you well and look forwarding to either seeing you or talking on the phone.

Take care and keep safe.

Kindest Regards
Adrian @ Userfriendly

Permanent link to this article: https://userfriendly-devon.co.uk/wp/?p=196

Open for Business a message from Adrian @ Userfriendly

Hi Adrian here, i do not normally send out emails in this way, But with recent events I thought updating my clients would be a good idea.

Ok…with recent events I though I’d let you know that currently I am still open and able to fix your computer issues, If of course you’d rather not have a physical visit, then I can still do most work via remote control software, I would send you a link and talk you though the install process.

And of course the phone line is always open if I can help over the phone.

If you are feeling unwell, then the best option is the remote control / telephone support.

Any on site visits that I am carrying out I shall be cleaning my hands before and after the visit for both clients and myself safety, I am also currently only taking card payments ( as advised via guidelines )

I truly hope this finds you well and look forwarding to either seeing you or talking on the phone.

Take care and keep safe.

Kindest Regards
Adrian @ Userfriendly

Permanent link to this article: https://userfriendly-devon.co.uk/wp/?p=191

Weather Warnings

Ok, so with the current weather warnings and possibilities of thunderstorms, it is always advisable if you are going to be away from home for a number of hours to make sure your computer(s) are turned off ( and possibly unplugged ) and if possible unplug that broadband router both from power and the BT connection ( its still earthed otherwise! )

And more importantly…keep safe out there, this weather is quite nasty at times!

Permanent link to this article: https://userfriendly-devon.co.uk/wp/?p=188

Full Fibre for Devon!?

According to Openreach they are on track for March 2021 to bring full fibre to your door, with an estimate of 4million homes and businesses getting connected.

To carry out a check ( and to register interest in true fibre ) follow this link ( Click Me! ) although looking at their map Torbay seems the closest with Totnes and Dartmouth not even appearing let alone smaller towns etc like Kingsbridge or South Brent

**Update** Kingsbridge is down for this roll out, its just not got a date for it yet!

Permanent link to this article: https://userfriendly-devon.co.uk/wp/?p=185

MacOS Catalina

Well Catalina has been around for a little while now, so what do we need to know? Are there any pitfalls?

Certainly if you are running a modern ( 2016 or later ) machine and all your applications are 64bit then the move is quite straight forward and may well be worth the update, however older machines and systems running software that is only 32bit then the update may not be for you.

Example, If you use Dreamweaver CS6 ( or below ) a lot and depend on it, then this software dies under Catalina, and unless you are happy to either make the move to Adobes CC ( and pay monthly ) or change to a different WYSIWYG like RapidWeaver ( which is good..but you can’t ‘import’ your Dreamweaver folder into it ) then there is little point in updating.

Even on machines that ‘support’ Catalina it might not be so straight forward, a MacBook Pro 2013 can run the MacOS Catalina, however the SideCar feature is not supported ( there are third party work arounds where you tweak the framework but its not 100% guaranteed to work! )

Overall the system is good, but its a case by case ‘should I update’ , If you are thinking about this latest update and are not sure about it, then please give us call for a chat about the merits ( or not ) with regards this update. And of course always backup your system before carrying out any major update of your Mac system.

Permanent link to this article: https://userfriendly-devon.co.uk/wp/?p=182

iOS iMessage scam

If you get an iMessage saying anything like your account or linked account to this number or email is going to be deleted etc….just delete it please, it’s a scam.

Apple are not sending out any such kind of emails, just delete the text / email

Permanent link to this article: https://userfriendly-devon.co.uk/wp/?p=156

Scam sites for Support

Please be careful when searching the website for “support” there are a number of sites out there that are scam sites.
For example if you are looking for help with an Apple Mac product, go direct to www.apple.com/uk and click on support on their page.

A number of these fake sites are installing remote control systems, or worse still encryption software to lock you out of your files.

Please be safe out there!

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