New Normal?

Morning All, well its looking a lot like a new normal for us now, So whilst going though these last 2 and a bit years the way the business is working has changed a little.

Method of work carried out is via on-site visits or remote control, remote control is certianlly recommended if you ( or myself ) are feeling unwell, Payments now are either BACS or ideally via the new card machine I now carry with myself.

Travelling times for bookings, particularly during holiday times can be an estimate, as our roads around here now can get very busy! In the more drier months I may well resort to using the e-Bike as I had when lockdown was scrapped and Devon and Cornwall got super busy!

And finally I shall be tweaking the website, to refresh a few pages, put a contact form in ( rather than just an email link )

Take Care!!!

Adrian 🙂

Permanent link to this article: https://userfriendly-devon.co.uk/wp/?p=261

December opening Times

Ok, I’ve been super busy this year, so from 24th December to 6th January 2022 I shall be closed for a well earnt ( i think ) break!

Permanent link to this article: https://userfriendly-devon.co.uk/wp/?p=258

Still open for business!!

With recent events still on going, I thought I’d update this section.

Currently still open as per usual for all your computer issues, Even though double ( soon to be boosted! ) jabbed I will continue to wear face covering and gloves, I am trying to limit visits to 1 hour if possible ( as for me 2 hours in a mask is pushing it a little! ).

Currently 2 hour tution slots are not available

Permanent link to this article: https://userfriendly-devon.co.uk/wp/?p=252

Windows 11 !!! Yes you are seeing this right!

Ok so back in 2015 Micosoft said that Windows10 was going to be its final release and it would then just get updated ( not upgraded ) , well….Windows10 is set to retire in 2025 and say hello to Windows….11

One VERY clear change is currently the “Start” button is going to be in the centre of the taskbar, though hopefully there will be controls to move this to your preference.

Its going to be a free release ( not sure how long this period of free will last! )

More info here

Permanent link to this article: https://userfriendly-devon.co.uk/wp/?p=242

Update on site visits

If I can carry out any work via remote then it will be done that way.
The best option is the remote control / telephone support.
Any on site visits that I am carrying out I shall be wearing gloves ( and using other means of cleaning ) I can wear a face covering if required ( Though it often steams up my glasses! ), I prefer taking card payments ( as advised via guidelines ), cash is ok, cheques I am phasing out.
I truly hope this finds you well and look forwarding to either seeing you or talking on the phone.

Take care and keep safe.

Kindest Regards
Adrian @ Userfriendly

Permanent link to this article: https://userfriendly-devon.co.uk/wp/?p=223

Update 10th June 2020

Slowly making moves for more onsite visits, just waiting on some PPE to get here, however if I can still work remotely then that will be the prefered method, social distancing will of course need to be observed.

Payment methods are now either BACS / Card or if needs be cash, I am hoping to phase out cheques due to bank charges.

Thanks – Adrian

Permanent link to this article: https://userfriendly-devon.co.uk/wp/?p=217

Windows 10 Update STOP!

There are issues with the new windows 10 update, please do not install this update just yet

https://www.itpro.co.uk/operating-systems/microsoft-windows/355812/microsoft-warns-against-installing-windows-10-may-2020?_mout=1&utm_campaign=itpro_newsletter&utm_medium=email&utm_source=newsletter

Permanent link to this article: https://userfriendly-devon.co.uk/wp/?p=214

Update on how Userfriendly-Devon are open for business

Hi All,

Ok so not much has really changed after the recent announcement from the goverment, So here I am still in favour of ‘If I can do it remotely’ then thats how it will happen.

Anything that I can not do via remote control, I will collect the device(s) bring them back to the workshop, carefully clean and then carry out the work, and then bring the device(s) back ( after carefully cleaning again ) , In the local area I’ll not be charging for any time for collection and delivery.

This is to ensure that my cleints, family and myself are being kept as safe as possible.

Looking forward to when we can all safely go back to a new kind of normal!

Keep well and keep safe, and remember Adrian here at Userfriendly-Devon is still very much open for business.

Permanent link to this article: https://userfriendly-devon.co.uk/wp/?p=208

[ Another Update ] New Measures in place ( in red )

I am still open and able to fix your computer issues.

All but critical work can and will be carried out via remote assistance, either via remote control and/or telephone ( and other communications like Skype )


*Critical work – This will be accessed on a case by case system, please understand if its deemed that work will be carried out via remote then it means its a job that can be done that way*


The best option is the remote control / telephone support. 

Any on site critical visits that I am carrying out I shall be collecting the equipement ( please try and carefully clean it ) and I shall carry the work out back at base, and then return the hardware ( collection / delivery in local area will not be charged for ).

I am also currently only taking card payments ( as advised via guidelines ) 
I truly hope this finds you well and look forwarding to either seeing you or talking on the phone.

Take care and keep safe.

Kindest Regards
Adrian @ Userfriendly

Permanent link to this article: https://userfriendly-devon.co.uk/wp/?p=204

Update!

 I am still open and able to fix your computer issues.

All but critical work can and will be carried out via remote assistance, either via remote control and/or telephone ( and other communications like Skype )


*Critical work – This will be accessed on a case by case system, please understand if its deemed that work will be carried out via remote then it means its a job that can be done that way*


The best option is the remote control / telephone support. 


Any on site critical visits that I am carrying out I shall be cleaning my hands before and after the visit for both clients and myself safety, I am also currently only taking card payments ( as advised via guidelines ) 
I truly hope this finds you well and look forwarding to either seeing you or talking on the phone.

Take care and keep safe.

Kindest Regards
Adrian @ Userfriendly

Permanent link to this article: https://userfriendly-devon.co.uk/wp/?p=196