Awesome Dymo Support!

Ok picture this!
Upgraded my Mac(s) from Lion to Mountain Lion ( LOVE IT!!! ) then a few days later went to print a label on my trusty Dymo 320 and …. it did NOT work!! 8 years of faithful service ended by an operating system upgrade!

Tried looking for the newest software … Does not support Mountain Lion

In a “vain” attempt i contacted Dymo via their chat system to ask either for updated software or advice on buying a NEW replacement ….

After handing the operator the serial number, and him picking himself off the floor that this 8 year old label printer was even working in Lion , Dymo authorised a FREE replacement to a label writer 450, I repeated to the operator just confirming that he was aware that the printer is 8 years old and has had HEAVY use but was indeed still working ( albeit not in Mountain Lion )

And yup , Dymo was set on sending out a new printer FREE!!!

Got it all setup , it works a treat ……. Wonder if in 8 years time i can contact support for another Freebe :p

Hats off to Dymo!!! Very impressed!

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Mountain Lion – Battery Life on MBA

It seems some users are getting very poor battery life on MacBook Air’s

Some have branded this as a “virus” , which it is not, it is a bug , Im sure apple at some point will address this, but those getting ready to upgrade, id advise that you have an up to date backup before proceeding with Mountain Lion on the MBA’s


That being said, on my MacPro it seems ive got a new machine back again, it is so much faster than Lion ( though the initial boot for the first time was painful, but afterwards WOW! )

And my MBP ( MacBook Pro ) also feels like a new machine to, overall very impressed , can’t wait for iOS6 now xD

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Flashback and the Older Mac

Whilst doing a little research i came across the official release :-


A recent version of malicious software called Flashback exploits a security flaw in Java in order to install itself on Macs.

Apple has released software updates for systems running OS X Lion and Mac OS X v10.6 that will update Java to fix the security flaw, and remove the Flashback malware if it is present.

A standalone update is also available for OS X Lion that will remove the Flashback malware from systems that do not currently have Java installed.

By default, your Mac automatically checks for software updates every week, but you can change that setting inSoftware Update preferences. You can run Software Update at any time to manually check for the latest updates.

In addition to the Java vulnerability, the Flashback malware relies on computer servers hosted by the malware authors to perform many of its critical functions. Apple is working with ISPs worldwide to disable this command and control network.

Additional Information

For Macs running Mac OS X v10.5 or earlier, you can better protect yourself from this malware by disabling Java in your web browser(s) preferences.


So if users are not running 10.6 or above , then you are going to need to either disable Java ( eeeew! ) or upgrade!

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Scams / Warnings

Yes this may seem obvious to most, However always best to cover this kind of ground to make sure all are safe.

There have been two large scams going around ( though there are sadly more )

Either via Email :-

Your family member / friend are stuck in a foreign land and need you to send them some money, Sadly this does catch a few people out.

By Phone :-

Microsoft ( or another similar type or affiliated company ) phones you saying something like “your unique computer/network ID” has been shown as causing trouble / sending virus / spam , Or on the similar lines that your PC is at fault in someway , Remember this , Microsoft will NEVER phone you, and any “out of the blue” calls of this nature is a total scam.


As always if ever worried / concerned or need more info please phone us or email ( details are on our main site )

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Userfriendly is finally on twitter too ( funny thought i had already setup an account! )

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Well after testing my fav personal wordpress to facebook plugin , ive decided to go with this one instead ( Publish to Facebook ).

So hopefully the testing can stop and i can get down to the business of making the blog look the way i want it!

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Userfriendly new Blog

Hi there

This is Userfriendly-Devon’s new Blog, basically its going to be a platform to give warnings on Virus breakouts , updates on Windows and Apple mac platforms and so on!

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